The Shark Trust is registered as data controllers with the Information Commissioner for the United Kingdom.
We're committed to protecting your privacy and security. Whenever you provide your personal information we'll treat it in accordance with this policy, current UK data protection legislation and Internet best practice.
SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us - such as your name, address and email.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
With your permission, which will be sought when you first visit your Cart, we may send you emails about the Shark Trust, our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we'll ask you directly for your expressed consent.
How do I withdraw my consent?
If, after you opt-in, you change your mind you may withdraw your consent for us to contact you for the continued collection, use or disclosure of your information at anytime by contacting us using the details below.
You'll also be given the option to Unsubscribe every time you receive email communication.
SECTION 3 - DISCLOSURE
We may disclose your personal information if we're required by law to do so, or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
When you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. This is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as necessary to complete your purchase transaction. Once complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council. This is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more information you can read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers (such as payment gateways and other payment transaction processors) have their own privacy policies in respect to the information we're required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by them.
In particular, remember that certain providers may be located, or have facilities located, in a different jurisdiction to you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you're located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it's not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Most web browsers support SSL. The link between your web browser and the server is secure if your web browser displays a small padlock or key symbol somewhere in the frame. Or the address bar shows a web address beginning https:// (rather than http://)
SECTION 7 - COOKIES
Below we've included a list of the cookies we use, so you can decide whether to opt-out or not.
- _session_id, unique token, sessional. Allows Shopify to store information about your session (referrer, landing page, etc).
- _shopify_visit, no data held. Persistent for 30 minutes from the last visit. Used by our website provider’s internal stats tracker to record the number of visits.
- _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day. Counts the number of visits to a store by a single customer.
- cart, unique token, persistent for 2 weeks. Stores information about the contents of your cart.
- _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
We do not accept online orders for goods or services from persons under 18 years. By using this site, you represent that you're at least 18 years old.
Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we'll notify you here that it's been updated. So that you're aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so we may continue to sell products to you.
QUESTIONS & CONTACT INFORMATION
If you have any questions or concerns please contact us using the details below. You can also contact us to access, correct, amend or delete any personal information we have about you. Or to register a complaint.